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HOW TO ORDER:
Enjoy safe & secure ordering online by clicking the "Buy" button on any of our product listings.
We are happy to answer questions about your order or provide additional product information. There are several ways you can contact us:
Customer Service: 830-620-7447
Times: Monday - Friday 9am - 5pm Central Standard Time
Fax: 830-620-7448 24 hours a day.
Contact us via website.
PAYMENT METHODS:
Visa, MasterCard, Discover, AMEX and echeck via PayPal.
Sorry NO CODs.
ORDERING TERMS AND CONDITIONS:
In-stock items will be processed within 2 business days.
You will be notified if an item is out of stock.
PRICING DISCLAIMER:
Prices are subject to change without notice. Any price discrepancies due to technical site issues can not be honored.
RETURNS & EXCHANGES:
If you have any questions, concerns or are unhappy with your order for any reason, please call Customer Service
or Contact us via e-mail.
We require that:
*Refunds or exchanges must be requested within 60 days.
*Item(s) must be returned in original condition with the box and all packaging as received.
*You pay the return shipping and you will receive a refund for the item(s) once we receive and inspect it.
Please Note: If a shipment is refused because you changed your mind, you will be charged the return shipping fees (deducted from refund).
MAIL ORDERS:
If you wish to mail or fax your order, add your items to the cart. Select your shipping method. Print that screen and send it along with your money order.
Payable to: The Wildflower Barn, Inc.
Mail To:
The Wildflower Barn, Inc.
NostalgicSigns.com
1065 S. Seguin Ave.
New Braunfels, Texas 78130
Fax: 830-620-7448
PROCESSING AND SHIPPING:
We do everything we can to ensure that your items arrive as soon as possible, which does not always allow time to notify or cancel an order. We will do our best to accommodate changes when we are able.
FREE SHIPPING:
Applies to orders that total over $75.00.
Free shipping in the US/48 ONLY.
Orders with free shipping via Fedex Ground ONLY.
NO P.O. Boxes for free shipping.
SHIPPING METHODS:
We ship by either UPS or United States Postal Service. You choose the method you prefer during checkout. Shipping rates are determined by the weight of the order. Estimated delivery times are 3 to 7 Business Days. Do not include weekends or holidays in your calculations for delivery of your package.
***We cannot reimburse shipping for orders shipped to the incorrect address. Please note that we ship to the exact address that you enter when placing your online order.***
DAMAGED SHIPMENTS:
If you receive a shipment with a damaged item, please notify our Customer Service department within 48 hours or on the next business day so that we can resolve the problem as quickly as possible.
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